Here is a professional Cancellation & Refund Policy for your digital marketing freelancing website Mohit Digital Marketing that you can directly publish.
Cancellation & Refund Policy
Last Updated: 26 May 2026
Welcome to Mohit Digital Marketing. We strive to provide high-quality digital marketing services and maintain transparency with our clients. This Cancellation & Refund Policy explains the terms regarding cancellations, refunds, and service termination.
By purchasing or using our services, you agree to this policy.
1. Service Cancellation Policy
Clients may request cancellation of services by contacting us through email or phone.
Before Work Begins
If a cancellation request is made before any work has started, the client may be eligible for a partial or full refund depending on the payment stage and administrative costs incurred.
After Work Has Started
Once project work, campaign setup, research, consultation, SEO work, ad setup, or content planning has begun, cancellation requests may not be eligible for a full refund.
Charges for completed work, time invested, and resources used will be deducted.
Monthly Marketing Services
For ongoing services such as:
SEO Services
Social Media Management
Google Ads Management
Meta/Facebook Ads
Content Marketing
Website Marketing
Clients may cancel by providing at least 7 days prior notice before the next billing cycle.
No refunds will be issued for services already completed within the current billing period.
2. Refund Policy
At Mohit Digital Marketing, we value customer satisfaction. However, due to the nature of digital marketing services, refunds are subject to the following conditions:
Eligible Refund Situations
Refunds may be considered if:
Payment was made accidentally or duplicated
Service has not yet started
We are unable to deliver the agreed service
Non-Refundable Situations
Refunds will not be provided in the following cases:
Work has already begun or been completed
Marketing campaigns have been launched
SEO optimization or consultation has been provided
Ad spend has been used on third-party platforms (Google, Meta, etc.)
Delays caused by lack of client communication or required materials
Please note that digital marketing results may vary and are influenced by market competition, algorithm changes, audience behavior, and advertising performance. Therefore, we do not guarantee specific results or issue refunds based solely on performance expectations.
3. Processing of Refunds
If a refund is approved:
Refunds will be processed within 7–14 business days
The amount will be credited using the original payment method wherever possible
4. Service Termination
We reserve the right to suspend or terminate services if:
Client violates agreed terms
Abusive behavior occurs
Required information or payments are repeatedly delayed
Any completed work up to termination may remain chargeable.
5. Contact Us
For cancellation or refund-related inquiries, contact us:
Mohit Digital Marketing
Email: [Your Email Address]
Phone: [Your Contact Number]
Website: mohitdigitalmarketing.com
Before publishing, replace:
[Your Email Address] with your business email
[Your Contact Number] with your mobile number
This version is suitable for freelance digital marketing, SEO, Meta Ads, Google Ads, and monthly client retainers.